4/8/20 Update:This is the final update. The firmware upgrade resolved my issues. It is working fine. So I upgraded my review to 5 stars. Here is the bulleted summary. The original review, and the previous update, appear below unedited.* Excellent support. They reached out to me to help me when they saw my original review. Had that not happened, I would have just sent this back.* You cannot flip the video if you mount this upside down (like hanging it below a roof overhang, for example). It must be mounted right side up. I don’t know why, as the indoor cameras can be mounted either way.* The integration with other ring cameras in the app is excellent. The upgrades to the app that occurred recently allow one to set “modes” and enable or disarm various cameras in various situations. Handy.* Unlike the indoor cameras, this outdoor camera has limited control over motion detection zones. You can activate three different set zones, but you cannot draw a region like you can with the indoor camera. The motion detection works fine, but I’d rather be able to activate a particular area as opposed to picking from set regions.* The firmware upgrade was problematic, and was the source of the issues I had. I don’t know why, but with the support help I got, it updated fine and resolved my issues. If you get one of these, and when you install it tells you it needs a firmware upgrade, make sure that happens. You can ensure it does by seeing the blue light on the front flash on and off after you set it up (and the update starts). Despite repeated attempts on my end, that did not happen until I was on the phone with support. The update does take a while, so be patient. But if the blue light is not flashing, try power cycling the camera until it does.Bottom line: recommended.4/6/20 Update: This is an update to my previous review. This is still a work in progress, but progress has been made. I increased my rating to 3 stars, but will revise it again after I am done testing. After posting my original review (below, unchanged), a Ring support person saw it and emailed me. Which I did not expect. We arranged a call, and he helped me get the software update applied (which, for some reason, was never properly applied). This appeared to clear the issues. I had moved the camera indoors (to eliminate any network issues on my end) and tested it all weekend, and had nothing but problems. I convinced myself through that testing that the camera was defective and figured I would return it for a replacement. However, now that the software update was applied, it seems to be working fine. I moved it back to its outdoor location (which weakens the wifi signal) and am testing it now. Hopefully this solved the problem. However, kudos to the Ring support to help with this. They reached out to me and the person I spoke with was quite knowledgeable. Very helpful. I am confident at this point that, if this camera does turn out to be defective, that a replacement will work fine. Hopefully this problem is solved for good, though. I will update this further after more testing.The original review appears below, unedited.---This camera (the stick up outdoor camera, powered by plug in) was completely useless. I have three other indoor ring cameras which all work fine. This one was flaky from setup. Like my other cameras, it setup easily with the app. I connected it and set it up indoors initially (the installation was to be outside). Once connected, it immediately wanted to do an update. Fine. I wait. No flashing lights, nothing. I wait and wait. After a lengthy period of time, I decided it was done. I continued through the setup and did a live view. It was very sluggish, but it worked. I figured, cool, it’s ready. So I unplugged it and went outside with an extension cord, plugged it back in, and started fooling around with location while using live view. Was working fine (however, it was here where I discovered there is no video inversion for this particular model if you want to hang it upside down - this is not true for the indoor stickup cameras, so beware of that). I leave it plugged in and sitting out side, and I return indoors to get something (I actually went inside to confirm via the internet that, yes, this camera really cannot be mounted upside down). I go back outside and try to reconnect to live view and it refuses. Claims poor connection. Complains about my phone, complains about the camera. Nothing changed. Not even the location. I had just spent several minutes up and down a ladder and screwing around with placement, all with live view. No problem. I finally decide to just remove the device and re-install it. So I do (this time depressing the button inside to put the camera in setup mode). I eventually get the same message, in the same place in the installation process, about needing an update. So I do the same thing again. This time I am doing all of this outside, because that’s where everything is now. Eventually, after (I think) the update is complete (it’s not like it tells you) I try live view. Doesn’t work. Well, it sort of worked. It worked initially, then when I tried to go back to it, it would not reconnect again complaining about a poor connection. I finally decide to try this one more time. I delete it again, move it all inside to sit right next to the wifi access point. I redo the install again (delete the device, put the camera in setup mode, re-install as before). I again get the need to update message. This time I just let it sit there for a good 20 minutes so to make sure it installed the update (or thought it did). So here I am typing this, with the camera sitting on my desk. It is in live view but constantly stops, complains about a poor connection, and so on. When I pop in and out of live view, it takes quite a while to reconnect. All of my other cameras are nearly instant. But not this one. All on the same network. The upshot? I have no idea if I just happen to have a lemon here or what, but this thing is useless. It won’t even work 4 ft from the wifi access hotspot. I can literally see it from where I am sitting. Every other device I have works fine, including other devices connected and sitting outside (an older security camera, a weather station, .... - all connected to the same network, the same wifi access hotspot). I am returning this today. Very disappointed since the other indoor ring cameras work so well.This is my second ring stick up cam wired for outside. I have had nest cams in the house for years and was happy with them but wanted to give Ring Cam a try outside. I purchased the first ring cam to mount outside using the pan and tilt mount on the side of the house. This worked so well that I purchased another ring stick up cam and this one bundled with the pan tilt mount. I mounted this one in the back yard by the fence which allows me to see 360 degrees around the yard. I set up a detection zone for the whole back side of the house. When I access the camera I can pan around to see the garage which is further back in the yard. When I exit live view the camera automatically returns to a Home Position that I setup when I installed the camera. The home position is where the detection zone is setup. I did however have one problem with the camera. At night the night vision would cycle on and off continuously. I tried viewing in all directions thinking it might be a reflection causing it but that didn't help. I put in for an exchange here on Amazon. A few days later I received a replacement. I swapped out the cameras and sent the defective one back. The replacement has very good night vision. The process of exchanging the cameras was hastle free. I like the camera and tilt mount combination and would recommend them even for inside. I do need to mention the app. I'm satisfied with it. It works well on the iPhone and iPad. I can pull up the camera on the PC but panning and tilting isn't available. On the PC it works just like a stationary mounted camera.Installation instructions are horrible and printed in a light grey ink. Too much is overlooked/missed by an assumption that you (the self installer) knows the product fully beforehand. Not written for a first timer. Mounted this with the optional ceiling/overhead mount over a detached garage (this should have been included). Too far away to get a strong enough Wi-Fi signal from the house yet. Poor quality Wi-Fi antenna system? Probably. Trying to move the router closer to the camera. They don’t mention this signal distance issue nor offer any troubleshooting tip suggestions. Assumptions again that your installation scenario is based on being a fully high quality techno place with knowledge. Nice that it can be part of a system that can be added too simply. Not mentioned forthright though is the point that to record any images you need their subscription service which is based on each device you want to record. Too much reliance on and expectance of using “the cloud.”Seems to be a pretty nice camera with a few limitations. Motion detection is different between daytime / lighted conditions and night time with IR. The IR lit areas seem to be less motion sensitive than in the daytime. Considering this is not a professional security system camera it does fine. One thing I wish Ring would add is a time control or "Home vs Away" to the "Motion Warning" where it announces that you are being recorded. It would be nice to have the announcement at different times and situations. If I'm home or it's during the day, it's not needed, but at night or if I'm gone I would like to have it without changing it in the app for each camera each time. But I like them well enough that I have bought four of them so far. ?Recién instalada funcionaba muy bien, pero con el tiempo ya no detectan el movimiento a la misma distancia, tienes que estar parado frente a ella y moverte mucho para que detecte tu presencia.Very easy to install along with the picture quality is very good.The one feature I do like is able to link cameras together to gather different angles of the video.Highly recommend.I use them indoor and outdoor.The subscription is minimal for that peace of mind when you're away from home or asleepTerrific app and very user-friendly. Be prepared to pay an annual subscription for 1 Ring device (for cloud-based recordings) of @$30 and $99 for more than 1. Overall we love it!