For all orders exceeding a value of 100USD shipping is offered for free.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.

Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.

?Made For SMALL DOGS or Puppies -- comes with 3 pcs balls of 1-3/4 inches (2 pcs mini pet tennis balls +1 piece heavy chewy mini pet ball), pet tennis balls do not support heavy chewy. ( If your dog like to chew the balls, please purchase extra iDogmate durable balls which are designed for dogs that like to chew hard and play)， If you have a bigger dog, pls see "iDogmate Big" for large dogs.

?Money saving -- Rechargeable Li-ion Battery( included) supports up to 250shot each full recharging, Never need to keep purchasing some cell batteries every hundreds shots and throwing them to hurt our beautiful environment again and again. Durable and washable ball (included)for both hard chewy and play up to 6month.

?Auti-stuck design -- Durable, arced wheels and ball exta pusher to prevent a (wet or slobbery) ball from being stuck and to furthest ensure the shooting distance, and this is our improvement after millions of tests in our experiment. Always think from your dog’s perspective

?Smart design- REST = 15min rest per 1hour Continuous play to protect our dog from exhausted play, TRAINER=The trainer or pet parents may decide when the ball launchs out in the intial traning period. and the bigger hopper design to ease recharging a ball to help our intial training period as well. Always take care of our dog.?

Smart design- Programmable SPEED-single speed options/RANDOM-3 random speed options setting

.?LCD display Remote Control -- Adjust speed level options by a remote controller with a LCD display ,speed level adjustable function will be perfect for indoor & outdoor exercise.

?Your satisfaction is our pursuit, our hotline will be availble 7*24.