Do NOT buy, we have a med size landscape co. of 35 years and currently run 9 production trucks with MANY Echo eq. the pro is they and their dealers for our co, just think what they would do for just a home owner, no disrespect. We are ONLY having issues with ES255 shred 'n' vac, we are told that we use straight. You know accidents happen, however we use Red Armor which makes the gas and oil mix RED! AND NO other equipment had any issue. NOW we have three more all brought this spring or a month ago. Shred 'n' vac are handy but are certainly NOT our most used eq. Again NO other eq. is having this issue, weed wacker, BP blowers, hedge trimmers, power heads etc. NOTHING else just the ES225 and other many crew NOT just on crew. And we have NO new employees! Yet the dealer doesn't even consider there is any other reason. We find this very frustrating and disappointing. Sounds like its time to move on from echo and dealer. I read on another review saying don't buy for the warranty because they will find away NOT to honor their warranty. Good Luck!